Privacy Policy

1. Introduction

LD Cleaning Co respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when visiting our website or using our services.

By using this website, you agree to the practices described in this policy.

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2. Information We Collect

We may collect personal information that you voluntarily provide when you:

• Request a quote

• Complete a contact form

• Book a service

• Contact us by phone or email

This information may include:

• Your name

• Phone number

• Email address

• Property address

• Service details

• Any additional information you choose to provide

We only collect information necessary to deliver our services effectively.

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3. How We Use Your Information

Your information is used to:

• Provide quotes

• Schedule services

• Communicate about bookings

• Respond to enquiries

• Improve our services

• Maintain internal records

We do not sell, rent, or trade your personal information to third parties.

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4. Protection of Personal Information (POPIA)

LD Cleaning Co takes reasonable steps to protect your personal information from loss, misuse, unauthorized access, disclosure, or alteration.

We only retain personal information for as long as necessary to fulfill the purpose for which it was collected or as required by law.

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5. Sharing of Information

We do not share your personal information except:

• When required by law

• When necessary to deliver our services

• When working with trusted service providers who assist in business operations

Any third parties are expected to keep your information secure and confidential.

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6. Cookies and Website Usage

Our website may use cookies to improve your browsing experience and understand how visitors interact with our site.

Cookies do not collect personally identifiable information unless you voluntarily provide it.

You can adjust your browser settings to refuse cookies if preferred.

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7. Your Rights

You have the right to:

• Request access to your personal information

• Ask for corrections if information is inaccurate

• Request deletion where applicable

• Object to the processing of your information

To exercise these rights, please contact us using the details below.

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8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

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9. Updates to This Policy

LD Cleaning Co may update this Privacy Policy periodically. Any changes will be posted on this page.

Your continued use of our website indicates acceptance of any updates.

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10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

LD Cleaning Co
info@ldcleaningco.co.za